7TH MAY 2023 | SUNDAY | 8AM | MARINA BAY
WHY THE URGENT RUN?
The Urgent Run connects communities across the globe through a run or a walk for sanitation Sanitation is a basic human right.
Yet, 3.6 billion people, nearly ½ of the world’s population, do not have access to safely managed sanitation in their homes. Of those, 1.9 billion people have basic toilets, and 494 million people practice open defecation. The silence around the impact of poor sanitation has dire consequences for human health, dignity, and equality.
Take part to help solve the global sanitation crisis now!
WHY SO URGENT?
Proper sanitation facilities in a country reflect the quality of life of its people. While Singaporeans enjoy easy access to clean water every day, 1 in 3 people in the world do not have a clean, safe toilet.
Without proper sanitation and hygiene services, women and girls are more vulnerable to abuse, attack and ill health, affecting their ability to study, work and live in dignity.
Urgent Run Singapore aims to engage local communities with toilet and sanitation conditions and to join the global ‘movement’ to end the sanitation crisis worldwide.
All funds raised from the race will go to World Toilet Organization (WTO)‘s crucial advocacy work for effective sanitation policies to ensure health, dignity, and well-being for people all over the world.
A HYBRID EXPERIENCE
FREQUENTLY ASKED QUESTIONS
INTRODUCTION AND REGISTRATION
What is The Urgent Run about?
The Urgent Run is a call for urgent action to end the sanitation crisis. It aims to bring communities around the world together.
The Urgent Run hopes to bring awareness of the world’s sanitation challenge and engage people with sanitation issues at the global level through fun activities.
In partnership with Esprimo Pte Ltd, The Urgent Run creates a journey for all participants to learn about sanitation, leaving a lasting impression on the importance of a safe, clean, and accessible toilet for everyone.
Who can participate in The Urgent Run?
Everyone is welcome, but participants aged 18 years and below must have parental or guardian consent.
I am a foreigner overseas. Can I take part in the run?
Yes, you can take part in THE URGENT RUN 2023 -Virtual Run as long as you are able to track your runs using the 42Race application. However, please note that the race entitlements will not be couriered overseas as participants must be physically present to collect them during Race Entry Pack Collection dates.
What is the hybrid race format?
This year’s Urgent Run consists of both physical and virtual runs. The physical run will be conducted on 7th May 2023 at the Event Square @Marina Bay.
Date: 7 May 2023
Venue: Event Square @Marina Bay
Time: 6:30am -11:00am
Categories: 3.5KM Fun Run
The Virtual Run will be conducted using 42Race App which will have to be downloaded as an application on participants’ smartphones. Participants can submit their running activity of 19.11km through the 42Race app within the 2-week virtual run period starting on 24th April and ending on 7th May 2023.
Date: 24 April – 7 May 2023
Location: Anywhere, Anytime
Can I sign up for just the Virtual or physical run?
No, The Urgent Run 2023 registration is bundled up with both the virtual and physical runs.
How do I sign up for The Urgent Run?
You can register for The Urgent Run on the 42Race website.
Step 1: Click on the event registration page here.
Step 2: Press the “register”/”Join now” button to register for the race.
Step 3: Select a race category that you want to participate in. Once you’re done, click “next“.
Step 4: Key in your details and click “next” to proceed to the race confirmation page.
Step 5: On the race confirmation page, check that all your details are correct. Select your
payment method before clicking “Register”. You will be prompted to key in payment details.
Step 6: That’s it! You’ve just registered for The Urgent Run! An e-confirmation will be sent to
your email upon successful registration.
How do I know if my registration is complete?
An e-confirmation will be sent to your email upon successful registration.
Why did I not receive the e-confirmation/receipt despite registering and making
Can I change my Run category after registration?
Change of categories will not be allowed after payment and issuance of a confirmation email.
Does my child require an account/email address during registration?
Yes, each participant must have an account/email address to register for the race to receive thee-confirmation sent via email. Children aged 18 years old and below should have obtained parental consent before registration.
Can I make changes to my personal particulars after registration?
You can edit your profile in the 42Race app after registration. However, you cannot change your category after registration and payment. To change your mailing address (for race entitlements), please email https://web.42race.com/contact as your mailing address will still be tied to your original registration address.
What payment methods are accepted?
42Race only accepts credit cards as a form of payment. This is done via their payment partner Stripe, a secure payment platform.
Due to unforeseen circumstances, I am no longer able to participate in the run. Can I
get a refund?
get a refund?
Unfortunately, once the registration form has been processed and accepted, registration fees will not be refunded for participants who do not participate in the event.
Where can I collect the race entitlements?
The race entitlements can be collected from City Square Mall on the 29th and 30th of April. Please show your confirmation for collection.
Race Entry Pack Collection Details:
Date: 29 – 30 April 2023
Venue: City Square Mall, Foundation Square B2
Time: 11:00 am – 7:00 pm
Please note that the toilet survival kit will not be delivered.
All finishers will get a finisher medal at the athlete’s welfare area at the race site.
What are the sizes and measurements of the running tee?
Please refer to the size guide below.
Can I change my race t-shirt size/race category after my initial registration?
Size selection can only be made during registration. No exchange can be made once registration is completed.
Do I have to complete the Virtual Run in one day?
No, you can complete it anytime during the Virtual Run period between 24 April and 7th May and it does not have to be in one shot. There are no limits to the number of run submissions. Run at your own pace, anywhere, anytime within the clock-in period.
What are the accepted apps for submission?
How to view/edit/delete previous submissions?
How can I track my running distance, time and route?
How to view race progress?
How to get your e-cert and e-bib?
Can’t find what you are looking for?
Please refer to the 42Race help centre here or contact us via the contact form below.
Hotline: 8787 4490
Operating hours: Monday to Friday, 10:00 am to 5:00 pm, excluding eve of, and public holidays.
Send us a message!
Couldn’t find an answer to your question? Fill up this contact form to reach out to us. For urgent enquiries, please call us at the number below.